Drivers and technicians report defects on mobile — AI classifies severity, routes the right work order to the right shop, and tracks every defect from report to resolution automatically.
Paper defect slips get lost. Verbal reports get forgotten. By the time the shop hears about a brake issue, the vehicle has already rolled. Fixyee puts defect reporting in the driver’s hand, uses AI to classify and prioritise every report, and routes it straight to the shop — so nothing falls through the cracks.
Drivers snap a photo, describe the issue, and submit — Fixyee does the rest.
AI reads text and images to assign critical, major, or minor severity and the correct VMRS system code.
Defects auto-create work orders and assign them to the right shop, bay, and technician by proximity and skill.
AI flags assets with recurring defects on the same component — signalling a deeper issue that PM alone won’t fix.
Photo, description, and location captured on mobile — submitted in under 30 seconds, even offline.
Fixyee’s AI scores severity, assigns a system code, and creates a work order routed to the best-fit shop and tech.
Technician picks up the job, logs the fix with parts and labour, and signs off — driver is notified the defect is cleared.
Practical guidance on catching defects earlier, classifying them consistently, and turning driver-reported issues into closed work orders — without the phone tag or the paperwork.
Why free-text defect notes create bottlenecks at the service manager’s desk — and what changes when the system reads the note, tags the system, and drafts the work order for you.
A look at the defect categories that quietly compound between DVIRs — hazard lights, coolant creep, brake wear — and the reporting patterns that surface them before they become breakdowns.
Most defects don’t get lost at capture — they get lost between “logged” and “work order created”. Here’s how to close the gap so nothing stays stuck at “No Location” for a week.
Book a 30-minute walkthrough and see how Fixyee captures, classifies, and resolves every defect across your fleet.
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